How to Destroy Your Reputation in 7 Easy Steps

How to Destroy Your Reputation in 7 Easy Steps

Reputational Risk is often in the news, and we’ve seen many role models to show how to handle – or not – a business crisis. Arrogance, greed, secrecy, and easy shortcuts seem to characterize many large corporations, institutions, and government agencies. We are...
Expense or Investment?

Expense or Investment?

It’s not easy in a rough economy to perceive the difference between a business expense and an investment.  They both look like the same cash going out the door!  But unfortunately, when expense cuts are across the board, the law of unintended consequences can...
Decision making in times of COVID

Decision making in times of COVID

For an experienced manager, business owner or executive, making decisions is a way of life; so much so that few seasoned professionals even think about their decision-making processes. They rely on what academics call “heuristics,” which is another way of saying...
Top 10 Business Blunders

Top 10 Business Blunders

We’ve all seen the various top-ten lists – some ad nauseam.  Even with all my years in and around the insurance business and working with hundreds of companies large and small, I’m sure I haven’t “seen ‘em all”! Here are some of the classics I’ve observed – and which...